Last Updated: 14th May 2024
Welcome to ZEN ESSENCE!
These Terms and Conditions (“Terms”, “Terms and Conditions”) govern your use of our website located at www.zenessence.pro (together or individually “Service”) operated by ZEN ESSENCE (“we”, “our”, or “us”).
1. Acceptance of Terms
By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you do not have permission to access the Service.
2. Accounts
When you create an account with us, you must provide information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.
You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password. You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
3. Orders and Payment
All orders placed through our website are subject to acceptance and availability. We may, in our sole discretion, refuse or cancel any order at any time for reasons including but not limited to product availability, errors in the description or price of the product, or errors in your order.
We accept various payment methods including UPI/Credit card/Bank transfers etc. By placing an order, you represent and warrant that you have the legal right to use the payment method provided.
4. Shipping and Delivery
We will deliver the goods in accordance with the delivery option selected by you during the order process. Delivery times are estimates and start from the date of dispatch. We are not responsible for delays caused by customs clearance or any other delays resulting from circumstances beyond our control.
5. Returns and Refunds
Our Return and Refund Policy is available at Return and Refund Policy. Please review our policy to understand your rights and responsibilities regarding returns and refunds.
6. Intellectual Property
The Service and its original content, features, and functionality are and will remain the exclusive property of ZEN ESSENCE and its licensors. Copyright, trademark, and other laws of both the India as and foreign countries protected the Service. Our trademarks and trade address may not be used in connection with any product or service without the prior written consent of ZEN ESSENCE.
7. Links to Other Websites
Our Service may contain links to third-party websites or services that are not owned or controlled by ZEN ESSENCE. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that ZEN ESSENCE shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.
8. Limitation of Liability
In no event shall ZEN ESSENCE, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage.
9. Disclaimer
Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.
ZEN ESSENCE does not warrant that (a) the Service will function uninterrupted, secure, or available at any particular time or location; (b) any errors or defects will be corrected; (c) the Service is free of viruses or other harmful components; or (d) the results of using the Service will meet your requirements.
10. Governing Law
These Terms shall be governed and construed in accordance with the laws of karnatka State and India, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service and supersede and replace any prior agreements we might have had between us regarding the Service.
11. Dispute Resolution
For the convenience and clarity of all parties, any disputes arising from the use of our services or purchases made through our website will be resolved exclusively within the jurisdiction of the courts located in Bangalore City. This ensures a consistent and fair legal process, benefiting both you and ZEN ESSENCE.
12. Changes
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 15 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.
13. Contact Us
If you have questions about these Terms, please contact us at:
ZEN ESSENCE
171, 2nd Cross VHBCS layout, Bangalore 560086
reach4divya@gmail.com
phone: 91+ 9739220451